讲座主题：Information Provision and Streamlined Medical Service: Evidence from a Mobile Appointment App

主讲嘉宾：易君健（新加坡国立大学助理教授）

讲座时间：2019年3月5日（周二），下午3：30-5：00

讲座地点：沙河校区学院1号楼102

嘉宾简介：易君健，香港中文大学经济学博士、美国芝加哥大家经济学博士后，现任新加坡国立大学经济学院助理教授，并在芝加哥大学、香港中文大学等科研机构作兼职研究。易君健老师研究领域为健康经济学及相关大数据分析、计量经济学、劳动与人口经济学，以及中国经济和东亚经济等。他先后在JournalofLaborEconomics，ReviewofEconomicsandStatistics， JournalofComparativeEconomics，ChinaEconomicReview等权威期刊上发表论文近20篇，并担任Journal ofPoliticalEconomy, Journal of Econometrics,LaborEconomics等多本期刊担任匿名审稿人。

内容摘要：We examine the launch of a mobile outpatient appointment app in China to study the effect of information provision and a streamlined appointment process on hospital operations and the alignment of healthcare supply and demand. Using a longitudinal dataset on hospital operations and a difference-in-differences model, we document that the app increases completed hospital consultations by 9.5%, through boosting registrations by 4.8% and reducing appointment cancellations by 3.4%. The app improves queuing efficiency in overcrowded hospitals and draws demand for underutilized ones. Supported by additional evidence from a subset of patients’ electronic medical records, we also find that the app directs patients to the hospital and department more suitable to their medical conditions and to less busy days, resulting in a better match between patient demand and hospital service.

[编辑]：张萌